Media Planning

posted 02/16/08 by Rick Webb

Media planning. What’s our take on that, you ask? Well, like everything else on the Internet, we think it could be a lot better. It’s all kind of weird, still in this talking head phase from broadcast, where everything is thought of in discrete units that are interchangeable. On broadcast you have, what? 60s, 30s, 15s and, maybe, if things are crazy, a 3 or 6. But you make each one, and then you run them in a bunch of places. With interactive media planning, it’s like we have 90s, 80s, 60s, 50s, 40s, 30s, 20s, 11s, 9s and 14s, and each one has to be a different frame rate, and a different color, and a different interlace speed. It’s ridiculous how much money is wasted making mechanical iterations for online media buys done in a vacuum separate from the creative. Or when you do a banner campaign around a square piece of creative and the media buy comes back with a million skyscraper banners. Then the client ends up spending $180,000 to do the mechanical banners for a $300,000 media buy. These numbers are not made up. We’ve seen it happen. More than once.

It gets worse. How do you place a Subservient Chicken? How do you “buy media” for a viral campaign? And you know what else sucks? When you’ve just come up with the greatest idea ever for a campaign – a brilliant campaign that will tell the world about your awesome project without placing a single banner ad, and all you need is $100,000, which is awesome, because the client said they have $500,000 for the internet, except oh look there’s an email in your inbox saying that… oh, it’s the media plan. They just spent $450,000 on media. We have $50k now. Man, they didn’t even need that media. This happens all the time. All the time. It’s so bad.

Media planning needs to be holistic. It needs to be coordinated. It needs to be planned with all the information at hand, including the best ideas that are on the table so far. At some point, somewhere, someone makes a decision on how to break down how money is spent on Internet marketing. Sometimes a client will just say to us “we have X dollars, how should we spend it?” This is awesome. Sometimes, before a lick of creative is made – before a single good idea has been generated – the breakdown of how the Internet marketing money is going to be spent has already been determined. So here’s our bit of advice: whoever it is that is deciding where each dollar goes in their Internet marketing, please, for the love of god, decide after the ideas have come. Don’t plan your interactive spending before you know the best approach for the job at hand.

Interactive media planning is not just site, banner, partnership, add-ons, viral. It’s an approach. It’s a strategy to best, and most effectively, use the medium of the Internet and the finite amount of money you have to get your message across. It is different for every message, and it is not anything – at all – like media planning in any other medium.

And, finally, the most important thing we can tell you about media: Please, please, please don’t do a gigantic expensive media buy (print, TV, etc.) before you know how long the interactive will take to build. It’s common sense, we realize, but we think, owing to interactive’s historic place as the poor relations of advertising, it’s still all too often an afterthought. People come to us all of the time saying “the broadcast runs in six weeks. We need such-and-such for the Internet.” We will do everything we possibly can to make sure this happens, but all too often, it’s not possible for us, or it could be better given more time. Nine times out of ten, someone will be able to do it for you, but ten times out of ten it won’t be half as good as it could have been.

Here are some recent posts from our employees about Media Planning:

I Don't Want To

Watching the Celtics dismantle the Lakers for the second straight game and the announcers tell me to go and vote for the Player of the Game at NBA.com and, before I can vote, I have to sign-up first. I don’t want to sign up. And I presume since it’s sponsored by T-Mobile I’m gonna have to endure incessant e-mail offers from them in exchange for voting. Please.
Ok, I really don’t give a crap who’s chosen MVP of this game or the series or the league for that matter (although Kobe is pretty radd) but as a representative of The Internet I feel compelled to go to a site whenever the TV tells me to go to a site just to see if the experience pays off. Many times it sucks. Like this time.
For God sakes let’s stop trying to collect names and just make The Internet easier to use people!
And, for the record, I would have voted for Paul Pierce.

Bugs, Skins and Tickers

Lots of new ad units cropping up to support the burgeoning online video market. It’ll be interesting to see where it all shakes out. I’m sure it’ll have something to do with measurement and effectiveness.
Anyway, today’s news: skins. I guess their existence is not really news because a skin – a clickable, branded border around a video player – has been around for a year or so. The NEWS is that CBS is employing them on their on-line properties like CBSSports.com. Great WSJ article about the move. This article also describes very clearly other new options like “bugs” (logos on or next to video) and “tickers” (horizontal bars underneath video). Check it.
One question: what is up with the names? I feel like searching in my hairline for some ticks.

Downfront, not Upfront

AdAge talks today about the upfront and forecasts that it’s going to be down. What a shock. My God. What’s funny is that they are blaming the economy primarily and only cite lack of ratings near the end. And, of course, there is no reference whatsoever to the abject decline in effectiveness of the thirty second television spot. Hilarious.
I can’t believe there is still an upfront let alone a debate about whether or not it’s going to be down. Please. I’m sure it’s been down every year for the last ten years.
That’s it. Just a comment. Nothing more.

Agnosticism, media and otherwise

All clients want are ideas that solve their problems, period. And yes sometimes that’s a television ad, sometimes a website, sometimes an LED display on a blimp, sometimes all three. But, who the hell knows ahead of time?
Digital is constantly evolving and it is also portable and malleable, and because of these things we are forced to develop ideas in the absence of execution. It’s a necessity. We really have no other choice. We don’t know. It could be anything. The good news is that technology enables almost everything. The Internet. A wall. Your phone. Something on Tivo. The moon. The key thing is to understand the problem and discuss solutions at a much higher level, and then figure out how to deliver them. This is how we operate, most of the time. Post the problem to the company, let ideas build, decide which ones best solve the problem, then figure out how to deliver them. It’s actually very sensible. And the more people we recruit from all walks of life the better the ideas are getting.
So, forget everything you’ve done before. Discard all your beliefs. Be agnostic. That’s kinda how we work. It’s actually pretty fun. And sometimes you’re making t-shirts.